frequently asked questions

shipping

Most orders ship out within 3 business days. Exceptions can occur due to illness or a viral video!

I offer $5 flat rate shipping for all US orders, and free US shipping on orders over $75. (Including Alaska, Hawaii, and Puerto Rico!) International shipping rates are calculated based on weight.

Yes! Currently we ship worldwide.

We are happy to offer Canadian customers a discounted flat rate of $26 CAD for shipping.

International customers from other countries pay the actual cost of shipping. Rates vary depending on weight and destination. We are working on improving shipping options for EU customers. Stay tuned for more info!

product design

No! The art is all painted with watercolor on paper, and then scanned into Photoshop. The art is then printed on the final product by various manufacturing partners.

I use watercolor paint. My favorite brand is the Winsor and Newton professional line.

I don't accept commissions or custom work at this time. My design calendar is already booked with new paintings and products for each season! Brands interested in custom licensing projects can email kyle@sommerletterco.com.

No! Sommer Letter Co. products are all original designs. I paint, design, and source all my own manufacturers.